Authentication (JWT)

Authenticated endpoints require a JWT bearer token.

Required Headers

  • Authorization: Bearer <JWT>

  • Content-Type: application/json

Obtaining a Token

1

Contact the deployer/service provider

Apply for integration by contacting the deployer or service provider.

2

Provide company information and integration identifier

Supply the requested company information and an integration identifier.

3

Receive a dedicated JWT token

The service provider will issue a dedicated JWT token for your integration.

Common Errors

HTTP
message
Meaning
Fix

401

missing api key

Missing Authorization header

Add Authorization: Bearer <token>

401

Token format invalid or signature error

Token is malformed/tampered

Verify the full token string

401

Token has expired

Token expired

Request a new token

401

Account is disabled

Account disabled

Contact the service provider

Error envelope example:

{
  "code": 401,
  "message": "Token format invalid or signature error"
}